Help When You Need It

AFKA Support Line

  • Call 1-800-667-2372

The Alberta Foster and Kinship Association Support Line Team is designed to provide after hours and week-end emergency support and advice. The program is delivered by volunteer foster parents who have experience in fostering, a good understanding of policy and procedures, and have taken conflict resolution training. The Support Team members work in conjunction with professional back-up support and direction.

Children’s Services Support and Inquiry Lines

Children’s Services Crisis Line – 1-800-638-0715

If you are needing more urgent support with child intervention and family support services, you may call 1-800-638-0715 for after-hours response. You will be prompted to press 1 if you are calling from Red Deer or south of Red Deer, and to press 2 if you are calling from north of Red Deer.

Kinship Care Inquiry Line – 1-844-644-1329

Established to provide information, help and support in a variety of languages. Kinship care places children who can’t be with their biological parents with family or close friends to help the child remain connected to their culture and support systems.


The Alberta Foster and Kinship Association Support Line Team is established to meet the following program objectives:

  • To ensure foster families and adoptive families are provided with information and direction when faced with situations that do not require the support of a C.A.S.T. member.
  • To enable and empower foster, kinship and adoptive families to manage a crisis situation effectively.
  • To help prevent a premature and/or unnecessary placement breakdown during a time of crisis.


  • The Alberta Foster and Kinship Association Support Line Team intends on meeting the above objectives through the following program efforts:
  • Provide support and encouragement to foster, kinship and adoptive families when faced with a crisis other than a C.A.S.T. issue.
  • Assist foster, kinship, and adoptive families to respond appropriately to a crisis situation.
  • To assist foster and kinship families in accessing professional support and resources as may be needed.


  • Toll Free: 1-800-667-2372