Help When You Need It

Support Line hours are (Monday – Sunday) from 4:30pm – 8:15am Mtn Time

  • Call 1-800-667-2372

The Alberta Foster and Kinship Association Support Line Team is designed to provide after hour and week-end emergency support and advice. The program is delivered by volunteer foster parents who have experience in fostering, a good understanding of policy and procedures, and have taken conflict resolution training. The Support Team members work in conjunction with professional back-up support and direction.

CRISIS LINE – 1-800-638-0715

If you are needing more urgent support with child intervention and family support services, you may call 1-800-638-0715 for after-hours response. You will be prompted to press 1 if you are calling from Red Deer or south of Red Deer, and to press 2 if you are calling from north of Red Deer.

PROGRAM OBJECTIVES

The Alberta Foster and Kinship Association Support Line Team is established to meet the following program objectives:

  • To ensure foster families and adoptive families are provided with information and direction when faced with situations that do not require the support of a F.A.S.T. member.
  • To enable and empower foster families and adoptive families to manage a crisis situation effectively.
  • To help prevent a premature and/or unnecessary placement breakdown during a time of crisis.

PROGRAM ACTIVITIES

  • The Alberta Foster and Kinship Association Support Line Team intends on meeting the above objectives through the following program efforts:
  • Provide support and encouragement to foster families and adoptive families when faced with a crisis other than a C.A.S.T. issue.
  • Assist foster and kinship families and adoptive families to respond appropriately to a crisis situation.
  • To assist foster and kinship families in accessing professional support and resources as may be needed.

HOW TO ACCESS HELP

  • Toll Free: 1-800-667-2372